A lot of people who start using their 1st hosting account, or switch companies, frequently have queries about how given things are carried out or experience predicaments when setting up various things, including emails, website settings, etc. That’s the reason why, lots of hosting providers have compiled documentation with frequently asked questions and issues in order to help their customers receive information swiftly and seamlessly. As a result, the help desk support staff representatives can spend more time on real problems that some customers may be experiencing, because the solution for the smaller things will be available on the web and customers can tackle them without having to get in touch with the client support team. Having in-depth documentation is pretty important, particularly for new users with no past experience whatsoever, because the web hosting service involves an abundance of features and many individuals can become bewildered about what action to take. A good knowledge base can both help you execute the operations that you wish and get to know how the web hosting service works as a whole.

Extensive Online Documentation in Shared Hosting

If you purchase a shared hosting account through us, you will receive access to our detailed online help documentation where you will find information on de facto everything connected to our hosting services. The topics cover anything from how to set up an email address on your hand-held device, to how to accomplish various things using an .htaccess configuration file. The articles themselves are written in an easy-to-understand way and feature in-depth instructions on how to execute a specific task within your Hepsia hosting Control Panel. You can also find information that’s not directly associated with Hepsia, for example one that concerns online applications on your personal computer. The full list of articles will be located in the Help section of the Control Panel, but those that are related to a particular Control Panel section can be accessed on the spot. Given the fact that we have covered as many topics as possible, you will be able to discover de facto everything connected with your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers feature a rich article archive where you can find any information that you might require about our hosting services or about the Hepsia Control Panel that we are using. We’ve compiled it based on the feedback that we have acquired from our clients over the years and, hence, our articles tackle specific issues that you may come across and suggest the most effective way to fix them, for example receiving an HTTP 500 error message or not being able to send emails from your personal computer although you have the correct SMTP server settings. The articles are available in every single Control Panel section and you can browse them at any time. They can help you expand your knowledge not only about our services, but also about the hosting realm in general, as they contain how-to guidelines and general info such as what file access permissions or cron jobs are.