A 99.9% Server Uptime
We have set up our shared hosting system using stable hardware components and significantly modified software. Our system administrators have installed a customized version of Security–Enhanced Linux on each of our web hosting servers to ensure utmost security and dependability. We have set up several anti–DoS mechanisms coupled with highly efficient firewall programs to make sure our network is impregnable and safe.
Our Linux shared hosting packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you pick, the uptime guarantee stays the same.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it’s vital to also set up your own network architecture. For this reason, we built a custom internal network in all our data centers. Relying on enterprise–grade Juniper switches and routers, our internal network allows for insanely fast data transfer rates and is fully redundant.
Thus, you can enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, no matter which web hosting solution you have chosen.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are unhappy with our web hosting services, or if you think that they are insufficient, or if you decide that you require a Linux VPS web hosting instead of a cloud hosting account – we will give you a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain full control over your domain names even when you cancel your web hosting account with us.
24/7 Technical Support
We have cautiously picked each member of our 24x7 support team so that we can offer the very best customer support service that you can get. Each one of our tech support engineers has several years of experience dealing with hosting accounts behind his back, therefore they know what they are doing. Moreover, they’re available 24/7/365 – you will be able to call them at any time and they will respond as soon as possible.
Their average support ticket response time is under 20 minutes, whereas with many other hosting distributors you need to wait around for days. Plus, we offer a 1–hour response time guarantee. Irrespective of what happens, your queries will be answered within an hour.